Reference

Terms That Cover Your 90ok Account

These terms apply to every account on 90ok — how you open one, how you fund it through bKash, Nagad, or Rocket, and what rules govern your activity on the platform.

Account registration requiredbKash, Nagad, Rocket deposits coveredJurisdiction-dependent accessOne account per personSubject to change with notice
90ok Terms That Cover Your 90ok Account
ACCOUNT SECURITY STANDARDS

How We Handle Your Account and Data

Your account security and the integrity of your wallet balance sit at the centre of how we operate. Here is how we handle the things that matter most under these terms.

Data Retention We keep transaction records and account data for as long as required by applicable regulations. You can request a summary of your account data through the Help Centre at any time.
Account Security Your account is protected by OTP verification on login and on withdrawal requests. If your registered mobile number changes, update it before initiating any bKash, Nagad, or Rocket withdrawal.
Cookies and Session Data We use session cookies to keep your account active while you browse. These expire when you log out. Persistent cookies for preferences can be cleared through your browser settings.
Policy Changes and Notice When we update these terms, we notify you via the email or mobile number on your account. Continued use after the notice period means you accept the revised terms.
TERMS SUPPORT CONTACT

How to Reach Us About These Terms

If something in these terms is unclear, or you need to raise a dispute, account query, or withdrawal issue, our support team handles it directly. Reach out through any of the channels below and reference your account ID so we can pull up your record without delay.

Team online

Live Chat

Available through your account dashboard. Fastest way to flag a terms dispute or urgent account issue — keep your account ID ready when you start the chat.

Email Support

Send detailed queries about account terms, wallet verification, or policy questions to our support address. Responses go to the email registered on your account.

Account Help Centre

The Help Centre inside your account settings covers common terms queries — account closure, wallet rules, and what counts as a breach of these terms.

Common Questions About These Terms

Real questions about how these terms apply to your account and your activity on 90ok.

No. These terms allow one account per person. If we detect duplicate accounts, both may be suspended and any wallet balance held pending review.

If you close your account in good standing, your remaining balance can be withdrawn to the bKash, Nagad, or Rocket number registered on your account before closure.

Access and account use depend on your local law and eligible regions. You are responsible for confirming that using 90ok is lawful where you are located.

Contact support via live chat or email with your account ID and the transaction reference. We review wallet logs and respond through your registered contact details.

We will notify you of material changes via your registered email or mobile number and give you a reasonable period to review before the new terms take effect.

Using a proxy or VPN to bypass regional restrictions, opening duplicate accounts, or providing false identity information during wallet verification are all breaches under these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.